Privacy Statement



We take our customers privacy seriously and we will only collect and use your personal information as outlined below.


Personal information collected


SavourLife does not sell, share or trade customers’ personal information collected online with third parties. Personal information collected online will only be disclosed within our group for internal use only.


Collection of Personal Information


When you create a SavourLife account at our on-line store the personal information we collect may include your:



Delivery Address

Email Address

Telephone Number

Mobile Number


The personal information we collect from you will be used in some or all of the following ways: 

  • To deliver the products you have purchased from SavourLife

  • To update you on the delivery of the product and for customer support purposes

  • To provide you with relevant product information, including by way of ads on third party websites you may visit

  • To customize future shopping for you and improve our store. 


When you give us your email address on the SavourLife website or through our social media or other related pages, we will also use your personal information to send you information, marketing and/or promotional materials from time to time. You can unsubscribe from this information at any time by using the unsubscribe function within the electronic marketing material. 

We also use "cookies" on our website, which may collect personal information. Google may use cookies to serve ads based on your past visits to our website. We use the Google remarketing service to show ads for products we think you might be interested in. 

You can opt out of Google's use of cookies by visiting Google's Ads Settings.


Updating Your Personal Information


You can update your personal information anytime by accessing your account on SavourLife website.


Security of Your Personal Information


SavourLife ensures that all information collected will be safely and securely stored.


We protect your personal information by:

  • Restricting access to personal information

  • Securely destroying your personal information when it's no longer needed for our record retention purposes


Disclosure of Personal Information


We will not share your information with any other organisations and those third parties directly related to the delivery of the products you have purchased from SavourLife


In exceptional circumstances SavourLife may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.


About Breaches of Privacy


If you believe that your privacy has been breached please contact us at and we will resolve the issue. 


Collection of Computer Data


When you visit SavourLife, we will automatically record information that your browser sends whenever you visit a website. This data may include:


  • Your computer's IP address

  • Browser type

  • Webpage you were visiting before you came to our site

  • The pages with in SavourLife you visit

  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

  • This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.


Changes to the Privacy Policy


SavourLife reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.


Complaints about handling of your data


If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at



The 7-digit code on your SavourLife pack is your key to seeing the picture and profile of a real-life rescue dog, just like the ones your purchase is helping . You can sign up for updates on their progress towards adoption and automatically share their profile with your friends. You never know, by sharing you might help us find them a new home!