Privacy Statement


We take our customers privacy seriously and we will only collect and use your personal information as outlined below.

Personal information collected

SavourLife does not sell, share or trade customers’ personal information collected online with third parties. Personal information collected online will only be disclosed within our group for internal use only.

Collection of Personal Information

When you create a SavourLife account at our on-line store the personal information we collect may include your:

  • Name
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number


The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from SavourLife
  • To update you on the delivery of the product and for customer support purposes
  • To provide you with relevant product information
  • To customize future shopping for you and improve our store.


When you give us your email address on the SavourLife website or through our social media or other related pages, we will also use your personal information to send you information, marketing and/or promotional materials from time to time. You can unsubscribe from this information at any time by using the unsubscribe function within the electronic marketing material.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on SavourLife website.

Security of Your Personal Information

SavourLife ensures that all information collected will be safely and securely stored.

We protect your personal information by:

  • Restricting access to personal information
  • Securely destroying your personal information when it's no longer needed for our record retention purposes


Disclosure of Personal Information

We will not share your information with any other organisations and those third parties directly related to the delivery of the products you have purchased from SavourLife

In exceptional circumstances SavourLife may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

About Breaches of Privacy

If you believe that your privacy has been breached please contact us at and we will resolve the issue.


Collection of Computer Data

When you visit SavourLife, we will automatically record information that your browser sends whenever you visit a website. This data may include:

  • Your computer's IP address
  • Browser type
  • Webpage you were visiting before you came to our site
  • The pages with in SavourLife you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Changes to the Privacy Policy

SavourLife reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at



The 7-digit code on your SavourLife pack is your key to seeing the picture and profile of a real-life rescue dog, just like the ones your purchase is helping . You can sign up for updates on how your dog is progressing towards adoption and even share his profile with your friends. You never know, by sharing him you might help us find him a new home!